We are currently offline.
Login
Latest Results
Pending Withdrawal
balance
Logout

Privacy Policy

Privacy Policy

PRIVACY POLICY

BURGAS VENTURES LIMITED, a private company limited by shares incorporated and registered in Republic of Zambia with company number 120230055956,. Herein referred to as “Company,” “we,” “us,” or “our”, we trade under the dynamic business name HOTGAMES and are committed to delivering top-notch online gambling services (“Services”). Our dedication extends beyond service provision to the stringent protection of the privacy and personal information of our valued users (“you” or “your”).

This Privacy Policy serves as a testament to our commitment, detailing our comprehensive data protection practices, the manner in which we collect, utilize, disclose, and safeguard your personal information, and elucidating your rights concerning such information.

Detailed Contents:

  1. Information We Collect:
    • Personal Information: We meticulously collect identifiable information such as names and mobile numbers necessary for the seamless provision of our Services, compliance with various gambling regulations, and adherence to KYC and AML regulatory requirements.
    • Non-Personal Information: We gather a spectrum of technical and aggregated usage information that does not personally identify you, enhancing our service offerings and user experience.
  2. Basis for Processing Personal Information:
    • We process your data grounded in the necessity for contract performance, compliance with legal obligations, our legitimate interests, and upon obtaining your explicit consent.
  3. Protection of Minors:
    • Our Services are conscientiously designed for a mature audience, specifically individuals over the age of 18, in alignment with legal adult age stipulations. We take all possible measures to limit players under 18
  4. Utilization of Collected Information:
    • We strategically use your data for a variety of purposes including but not limited to account management, Service operation, communication with you, marketing initiatives, enhancing user experience, and fulfilling legal requirements.
  5. Marketing Communications:
    • You may be the recipient of carefully curated promotional materials tailored to your interests, from which you can opt-out at any time.
  6. Disclosure and Sharing of Information:
    • Your data may be shared with our affiliates, service providers, legal authorities, and other entities as necessary, all within the framework of legal compliance and operational necessity Your details will not be shared for marketing purposes
  7. International Information Transfers:
    • In an increasingly globalized environment, we may transfer information internationally, ensuring compliance with applicable legal standards and securing your data during transit.
  8. Third-Party Tracking and Services:
    • We employ sophisticated tracking technologies for operational improvement and user experience enhancement while maintaining a transparent stance on our non-affiliation with third-party services or applications.
  9. Retention of Personal Information:
    • We retain your data only for as long as necessary to provide you with our Services, comply with legal obligations, and safeguard our legitimate interests.
  10. Your Rights and Empowerment:
    • You are endowed with various rights to access, modify, and control your personal data, all within the constraints of legal and regulatory frameworks.
  1. Commitment to Information Security:
    • We are commited to data security, as evidenced by our implementation of robust physical and technological safeguards, though we acknowledge the inherent limitations of any security system.
  1. Dynamic Policy Amendments:
    • We reserve the right to periodically update this policy to reflect changes in legal requirements or our Services, with a commitment to providing timely notifications of significant changes.
  1. Engaging with Us:
    • For any privacy inquiries, concerns, or commendations, please feel free to engage with us via email at [email protected]. Your privacy and satisfaction are paramount to us.

By engaging with our Services, you hereby acknowledge and agree to the practices described in this Privacy Policy. We encourage you to review this document thoroughly to fully understand our dedication to protecting your privacy and responsibly handling your personal information.